Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website.

# NFI Parts: NFI Parts™ is the parts support division of NFI Group, supplying OEM and aftermarket replacement parts for New Flyer transit buses, MCI motor coaches, Alexander Dennis, ARBOC vehicles, and legacy NABI and Orion platforms. With over 90 years of parts experience, 7 distribution centers across North America, and support for more than 75,000 active vehicles, NFI Parts delivers reliable parts availability, technical expertise, and fast shipping to keep fleets operating efficiently

## Sitemaps
[XML Sitemap](https://www.nfi.parts/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Repeat Part Failure Is a Signal: How Fleets Can Spot the Pattern Earlier](https://www.nfi.parts/repeat-part-failure-is-a-signal-how-fleets-can-spot-the-pattern-earlier/): Support better maintenance planning with parts visibility, order history, and fleet-focused support.
- [Back-To-School Fleet Readines](https://www.nfi.parts/back-to-school-fleet-readines/): Prepare for changing route demand with parts planning support built around fleet reliability.
- [Streamlining Procurement for Public, Private, and Shuttle Fleets through Personalized Visibility](https://www.nfi.parts/streamlining-procurement-for-public-private-and-shuttle-fleets-through-personalized-visibility/): Improve ordering speed and accuracy with a procurement experience built around your fleet needs.
- [Unlocking Smarter Stocking Decisions with Your Order History](https://www.nfi.parts/unlocking-smarter-stocking-decisions-with-your-order-history/): Use smarter planning and reliable parts availability to support stronger fleet readiness.
- [The Operational View: Why Lead-Time Planning Matters for Bus and Coach Parts](https://www.nfi.parts/the-operational-view-why-lead-time-planning-matters-for-bus-and-coach-parts/): Plan ahead with reliable parts availability and consistent delivery performance.
- [The Mid-Year Reset: Why July is the Perfect Time for a Parts Room Audit](https://www.nfi.parts/2959-2/): Keep your fleet running with reliable parts support and consistent availability.
- [Don’t Let National Safety Month End Tomorrow: 5 Fleet Safety Habits Worth Carrying into July](https://www.nfi.parts/dont-let-national-safety-month-end-tomorrow-5-fleet-safety-habits-worth-carrying-into-july/): Support safer fleet operations with reliable parts support from NFI Parts.
- [Summer Heat Does Not Create Weak Points. It Exposes Them.](https://www.nfi.parts/summer-heat-does-not-create-weak-points-it-exposes-them/): Prepare for summer demand with reliable parts support from NFI Parts.
- [A Good Maintenance Plan Protects Technicians Too](https://www.nfi.parts/a-good-maintenance-plan-protects-technicians-too/): Support safer, more structured maintenance workflows with reliable parts support from NFI Parts.
- [Road Safety Starts in the Bay, Not on the Road](https://www.nfi.parts/road-safety-starts-in-the-bay-not-on-the-road/): Support safer fleet operations with reliable parts support from NFI Parts.
- [Summer-Ready Fleets Start Before Summer Does](https://www.nfi.parts/summer-ready-fleets-start-before-summer-does/): Prepare for peak summer demand with reliable parts support from NFI Parts.
- [Parts Master Record](https://www.nfi.parts/parts-master-record/): Ensure accurate part identification and reliable supply with support from NFI Parts.
- [ADA Access Equipment Needs a Policy, Not a Guess: Translating Federal Requirements into Operational Control](https://www.nfi.parts/ada-access-equipment-needs-a-policy-not-a-guess-translating-federal-requirements-into-operational-control/): Keep your preventative maintenance program on schedule with reliable parts availability and expert support.
- [Your Fleet’s Pre-Summer HVAC Oversight: 3 Questions to Answer Before the Heatwave](https://www.nfi.parts/your-fleets-pre-summer-hvac-oversight-3-questions-to-answer-before-the-heatwave/): Use these tools to structure inspections, track readiness, and support HVAC planning before peak demand.
- [Parts Strategy: Stop Downtime Before It Starts](https://www.nfi.parts/parts-strategy-stop-downtime-before-it-starts/): Use this template to organize key fleet indicators and support consistent operational review.
- [Consistency Over Speed: What Actually Keeps Fleet Operations Running On Time](https://www.nfi.parts/consistency-over-speed-what-actually-keeps-fleet-operations-running-on-time/): Access the NFI Parts webstore or connect with our team to keep your fleet moving.
- [The Hidden Cost of Repeated Part Failures](https://www.nfi.parts/the-hidden-cost-of-repeated-part-failures/): Most fleet operations treat failures as isolated events. A component breaks, it gets replaced, and the vehicle goes back into service. On the surface, the problem is solved.
- [Why Part Availability Is the Biggest Driver of Fleet Efficiency](https://www.nfi.parts/why-part-availability-is-the-biggest-driver-of-fleet-efficiency/): Fleet efficiency is often framed around speed—faster repairs, faster turnaround, faster decision-making. But speed is not the real constraint.
- [Three Silent Signals Your Fleet is Already Sending](https://www.nfi.parts/three-silent-signals-your-fleet-is-already-sending/): In the world of motorcoach and transit fleets, most decisions are driven by metrics. Cost per mile, parts spend, and failure rates all matter—but they only tell you what already happened.
- [Welcome to NFI Parts Insights: The Official NFI Parts™ Blog for Bus & Coach Pros](https://www.nfi.parts/welcome-to-nfi-parts-insights-the-official-nfi-parts-blog-for-bus-coach-pros/): Access the NFI Parts webstore or connect with our team to keep your fleet moving.

## Pages
- [unsubscribe confirmation](https://www.nfi.parts/unsubscribe-confirmation/): Your email preferences have been updated.
- [Subscribe Confirmation](https://www.nfi.parts/subscribe-confirmation/): Thank you for staying connected with NFI Parts.
- [Total Support & Solutions](https://www.nfi.parts/total-support-solutions/): Supply disruptions—we help you adapt without slowing down.
- [Seasonal Promotion](https://www.nfi.parts/mc-pri/): NFI Parts – The Aftermarket Parts Company
- [FAQ](https://www.nfi.parts/how-to-order-bus-parts/): NFI Parts – The Aftermarket Parts Company
- [Press Releases](https://www.nfi.parts/press-releases/): Press Releases NFI Announces John Proven as President of NFI Parts™ and ARBOC™ Timi's Tours Outfits Entire Fleet with Purification Technology from NFI Parts™ NFI Parts Welcomes the ADL Parts Business Into Its Family NFI Parts Publishes Successful In-Service Testing of its Proactive Air and Surface Purification System in Partnership with The City and County of Honolulu Swarthout Coaches Outfitting Its Fleet To Battle COVID-19 With Proactive Air And Surface Purification Systems From NFI Parts GO Transit and Valley Transit Equip Fleets with Proactive Air and Surface Purification System from NFI Parts Herrera School Buses and Coaches Inc. invests in rider safety with NFI Parts™ MCI Academy receives fourth consecutive ATMC National Excellence in Training Award for its High Voltage Safety Program NFI Parts announces exclusive distributorship for Eagle Disinfection Group’s Proactive Air and Surface Purification system Barons Bus Invests in Motor Coach Air Purification system using UV Lights from NFI Parts Champion Coach Plans for the Future with UV Light Kits from NFI Parts NFI Parts™ Releases Guide to Help Keep Customers Moving NFI Parts™ Expands Clean and Protect Product Line Clean and Protect Products NFI Parts Rolls Out More Options National Bus Trader Profiles Award Winning MCI Academy NFI Parts Launches New Website: www.nfi.parts NFI Parts Awarded Preferred Supplier Agreement with MV Transportation, Inc. New Flyer Industries Inc. Introduces NFI Parts™ Brand
- [Shipping and Returns](https://www.nfi.parts/shippingandreturns/): Shipping & Return Policies › ESG Shipping Terms and Conditions As a service to our customers, all standard ground shipments are free of charge regardless of weight or location. Ground shipping speeds do not correspond to any specific carrier-branded shipping services. For expedited delivery, NFI Parts provides several shipping options through UPS at discounted pricing, depending on speed, weight/size of the product, and the then-current UPS domestic rate structure. Shipping options will be available before completion of checkout. Please contact Customer Service at 1-800-323-1290 for assistance with expedited shipments. Estimated Delivery Information Shipping Method Estimated Delivery Standard (Ground) 3–7 Business Days* Two-Day 2–3 Business Days* Next-Day 1–2 Business Days* Next-Day Guaranteed 1 Business Day* *Order delivery estimates are subject to availability and ship-from location. Orders processed Monday–Friday (excluding holidays). Orders placed after 8pm EST will be processed the next business day. Shipping Restrictions Some restrictions prevent shipping certain products to specific geographical locations. Customers will be notified at checkout if a product cannot be shipped. Delivery is not available to PO boxes. Return Policy NFI Parts will accept returns of parts purchased from NFI Parts only if accompanied by a valid Returned Goods Authorization (RGA) within 3 months of issuance. In Transit Issues Items lost or damaged in transit must be reported within 48 hours of receipt to allow carrier claim processing. Stocked Returns (Within 30 Days) 15% restocking fee Customer responsible for return freight Stocked Returns (31–90 Days) 30% restocking fee Customer responsible for return freight Non-Stocked Returns (Within 90 Days) 30% restocking fee Special approval required Items Never Accepted for Return Glass, electronics, electric harnesses, rubber products, and hazardous materials. ALL POLICIES ARE SUBJECT TO REVIEW BY NFI PARTS MANAGEMENT.
- [Publications](https://www.nfi.parts/publications/): PUBLICATIONS NFI PartsPublications COMPREHENSIVE, KNOWLEDGEABLE AND USER-FRIENDLY NFI Parts continues to set the standard for technical manuals. Complementing various other areas of our superior customer support, these manuals are crucial to ensuring transit buses and motor coaches are kept in service and generating revenue. New Flyer Publications Our New Flyer Publications professionals combine extensive, hands-on technical experience with exceptional writing, illustrating and publishing skills to create the industry’s benchmark in bus technical manuals. Supplying accurate information in a timely manner aids in proper bus maintenance and adds to the overall reliability of each New Flyer bus, ensuring it stays on the road providing service to your riders and earning revenue. LEARN MORE TIV We are pleased to provide the comprehensive tool TIV, which offers an intuitive and easy-to-use platform to browse, search, and research parts for your NFI vehicles. Additionally, access to key publications is available so that you have all the information about your vehicle at your fingertips. ACCESS ONLINE PUBLICATIONS
- [Training](https://www.nfi.parts/training/): TRAINING The New Flyer Institute and MCI Academy™ deliver world-class training programs designed to improve technician skill sets, increase fleet reliability, and support long-term operational success. For decades, NFI Parts has worked closely with customers to design and deliver training programs that align with real-world maintenance and operational needs. Our training supports transit buses, motor coaches, and cutaway vehicles. Through flexible delivery methods including classroom instruction, hands-on workshops, and digital learning, our programs allow organizations to invest confidently in their people while keeping vehicles safely in service. Training Options Classroom & Hands-On Training Instructor-led sessions prepare technicians to troubleshoot, diagnose, and repair buses and coaches efficiently, with optional customized training aids. eLearning Digital courses provide engaging content with replay capability, allowing technicians to learn at their own pace while reinforcing classroom instruction. Academy Programs New Flyer Institute and MCI Academy™ offer structured programs that equip professionals with the skills required to maintain, diagnose, and repair systems. MCI Academy MCI Academy is an award-winning training program committed to delivering the highest quality instruction in the motor coach industry through online courses, classroom sessions, written tests, and practical skills demonstrations. Visit MCI Academy New Flyer Institute The New Flyer Institute works closely with customers to design and deliver world-class training programs that improve skill sets and support long-term operational performance through flexible delivery methods. More Info Contact Us NFI Parts – The Aftermarket Parts Company Motorcoach & Shuttle Bus: 800.323.1290 Transit: 800.665.2637 Email: parts@nfi.parts Web: nfi.parts
- [Engineering](https://www.nfi.parts/engineering/): ENGINEERING The NFI Parts Engineering team delivers innovative, real-world solutions that improve vehicle reliability, efficiency, and longevity while helping customers reduce total cost of ownership. By staying current with evolving vehicle technologies and industry standards, the Engineering team ensures aftermarket components integrate seamlessly with both legacy and modern vehicle systems across the bus and coach lifecycle. Our commitment to quality, safety, and customer satisfaction ensures customers receive products they can trust, supported by expert technical insight and practical engineering support. New Product Development Reverse engineering of obsolete or unavailable parts CAD design with full PLM capabilities Testing to meet or exceed OEM specifications Specification Maintenance The right part for your specific vehicle configuration Supported for the life of the bus OEM replacements or approved Kinetik® alternates Engineered Solutions Custom-designed parts, assemblies, and kits Retrofit solutions with installation instructions Designed to industry standards and best practices On-Site Support Direct collaboration with engineering and maintenance teams Design reviews and pilot installations Troubleshooting installation and integration concerns Quality Assurance & Technical Support Corrective action on non-conforming product RMA trend monitoring and analysis Support for receiving inspection accuracy Access to current and historical technical data
- [Legal Notice](https://www.nfi.parts/legal-notice-terms-use/): Web Site Terms and Conditions of Use
- [Website Accessibility Statement](https://www.nfi.parts/accessibility-statement/): We are committed to ensuring our clients and potential clients can readily access information about the products and services we provide on our website. We are currently undertaking endeavors to comply with the relevant portions of World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1, Level AA” (“WCAG-2.1 AA”), a set of guidelines adopted by a private group designed to maximize accessibility of web content. Conformance with these guidelines will help make the website user friendly for all.
- [California Supply Chain Disclosure](https://www.nfi.parts/california-supply-chain-disclosure/): The California Transparency in Supply Chains Act of 2010 requires retailers and manufacturers doing business in the State of California to disclose efforts to eradicate slavery and human trafficking from its direct supply chain. The company does not use and will never use, and will endeavour not to conduct business with persons or entities that use, forced, indentured, involuntary or child labor or engage in human trafficking.
- [Insights](https://www.nfi.parts/insights/)
- [Parts Lists](https://www.nfi.parts/parts-lists/): PARTS LISTS As the parts arm of one of the world-leading motor coach manufacturers, we leverage the wealth of knowledge from our OEM manufacturing business to support our coach customers' needs to keep vehicles on the road. Motorcoach › Critical Parts List 2026 MCI Critical Parts Lists J4500 Critical Parts List J3500 Critical Parts List D4520 Critical Parts List D45CRT Critical Parts List D45CRTLE Critical Parts List D4020 Critical Parts List D4020ISTV Critical Parts List 2025 MCI Critical Parts Lists J4500 Critical Parts List D4520 Critical Parts List D45CRT Critical Parts List D45CRT Charge Critical Parts List D45CRTLE Critical Parts List D45CRTLE Charge Critical Parts List 2024 MCI Critical Parts Lists 2024 J4500 Critical Parts List 2024 J3500 Critical Parts List 2024 J4500 Charge Critical Parts List 2024 D45CRT Critical Parts List 2024 D45CRTLE Critical Parts List 2024 D45CRTLE Charge Critical Parts List 2024 D4520 Critical Parts List 2023 MCI Critical Parts Lists 2023 J4500 Critical Parts List 2023 J3500 Critical Parts List 2023 J4500 Charge Critical Parts List 2023 D45CRT Critical Parts List 2023 D45CRTLE Critical Parts List 2023 D45CRTLE Charge Critical Parts List 2023 D4520 Critical Parts List 2022 MCI Critical Parts Lists 2022 J4500 Critical Parts List 2022 J3500 Critical Parts List 2022 J4500 Charge Critical Parts List 2022 D45CRT Critical Parts List 2022 D45CRTLE Critical Parts List 2022 D45CRTLE Charge Critical Parts List 2022 D4520 Critical Parts List 2020 and Older MCI Critical Parts Lists 2020 J4500 Critical Parts List 2019 J3500 Critical Parts List 2019 D45CRTLE Critical Parts List 2018 J4500 Critical Parts List 2012 J4500 Critical Parts List The Aftermarket Parts Company ORDER ONLINE Contact Us NFI Parts – The Aftermarket Parts Company Motorcoach & Shuttle Bus: 800.323.1290 Transit: 800.665.2637 Email: parts@nfi.parts Web: nfi.parts
- [Transit Bus Parts Information Sheets](https://www.nfi.parts/transit-bus-parts-information-sheets/): TRANSIT BUS PARTS INFORMATION SHEETS With deep OEM expertise, we deliver the right parts, insights, and support to keep your vehicles on the road and your operations running smoothly. Transit Bus › Information Sheets NFI Parts Overview OE-Approved Parts Quality Suppliers Supply Chain Solutions Training Retrofit andRefurbishment NFI PartsPublications The Aftermarket Parts Company Contact Us NFI Parts – The Aftermarket Parts Company Motorcoach & Shuttle Bus: 800.323.1290 Transit: 800.665.2637 Email: parts@nfi.parts Web: nfi.parts
- [Shuttle Bus Parts Information Sheets](https://www.nfi.parts/shuttle-bus-parts-information-sheets/): SHUTTLE BUS INFORMATION SHEETS As the parts arm of one of the world-leading transit bus manufacturers, we leverage the wealth of knowledge from our OEM manufacturing business to support our transit customers' needs to keep vehicles on the road. Shuttle Bus › Information Sheets Shuttle Bus Information Sheets Spring Promo‑2025 Suppliers for Shuttle Bus Vehicles Universal Steel Bumpers for Shuttle Bus Vehicles Bumper Worksheet ProAir Replacement Parts for Shuttle Bus Vehicles Rosco Mirrors for Shuttle Bus Vehicles Skirt Panel for Shuttle Bus Vehicles Heater and HVAC System Components Shuttle Bus Top 20 Parts Spheros Products Master Distributor The Aftermarket Parts Company Contact Us NFI Parts – The Aftermarket Parts Company Motorcoach & Shuttle Bus: 800.323.1290 Transit: 800.665.2637 Email: parts@nfi.parts Web: nfi.parts
- [Information Sheets](https://www.nfi.parts/information-sheets/): INFORMATION SHEETS As the parts arm of one of the world-leading motor coach manufacturers, we leverage the wealth of knowledge from our OEM manufacturing business to support our coach customers' needs to keep vehicles on the road. Motorcoach › Information Sheets Drivetrain Information Sheets Cooper ReductionBrake Pads Brake Components forMCI J4500 Brake Components forPrevost Brand Coaches Brakes-ADB22X Brakes-SN7-PRI Zafety LugLock Crankcase Filter Tire Chains Tire Chains-T04-1413 ZF Half AxleComponents Interior Information Sheets Arow InstallationInstructions Emergency ExitMarkings Cup Holders Trash Bags Exterior Information Sheets Headlight Replacement Kitfor 1998-2011 E/J Coaches Baggage Bay DoorTrim 90mm HeadlampReplacement Kit Electrical Information Sheets Solar Offerings REI MP1200HD Bergstrom eHVACKit USB Charging Kit 110V Outlets - IS-2014-20 The Aftermarket Parts Company ORDER NOW Contact Us NFI Parts – The Aftermarket Parts Company Motorcoach & Shuttle Bus: 800.323.1290 Transit: 800.665.2637 Email: parts@nfi.parts Web: nfi.parts
- [Motorcoach Catalogs](https://www.nfi.parts/motorcoach-catalogs/): MOTORCOACH CATALOGS Motorcoach › Catalog Critical Parts Lists Parts for MCI Brand Coaches Parts for Prevost Brand Coaches Parts for Van Hool Brand Coaches Filter Guide for Motorcoach Applications Shuttle Bus Catalog The Aftermarket Parts Company Order Online Contact Us NFI Parts – The Aftermarket Parts Company Motorcoach & Shuttle Bus: 800.323.1290 Transit: 800.665.2637 Email: parts@nfi.parts Web: nfi.parts
- [Sustainability](https://www.nfi.parts/sustainability/): NFI Parts – The Aftermarket Parts Company
- [Contact Us](https://www.nfi.parts/contact-us/): CONTACT US Contact Us Motorcoach and Shuttle Bus Parts Customer Service: Phone: 1-800-323-1290 Email: parts@nfi.parts Transit Parts Customer Service: Phone: 1-800-665-2637 Email: Newflyerparts@nfi.parts The Aftermarket Parts Company Contact Us NFI Parts – The Aftermarket Parts Company Motorcoach & Shuttle Bus: 800.323.1290 Transit: 800.665.2637 Email: parts@nfi.parts Web: nfi.parts
- [About Us](https://www.nfi.parts/about/): President | NFI Parts
- [Shuttlebus Parts](https://www.nfi.parts/shuttle/): For more detailed information on cutaway vehicle parts or to place an order, contact the following:
- [Transit Bus Parts](https://www.nfi.parts/transit-bus-parts/): Now with hundreds of parts and customized kits for your fleet, Kinetik and legacy Coach Guard have grown to be some of the largest OE alternative part sources in the industry used by major transit authorities and coach operators in North America.
- [Motorcoach Parts](https://www.nfi.parts/motorcoach-parts/): Login to access the Customer Warranty Portal, submit and manage claims, and access our warranty team.
- [Home](https://www.nfi.parts/): Transit bus parts for our OE Xcelsior and many other brands in your fleet.
- [Privacy Policy](https://www.nfi.parts/privacy-policy/): What this Policy Describes